I'm Abdelmoniem Ghazal, a Software Engineer at Intercom Enterprises with a Bachelor's in Computer Science from Ain Shams University. I build software that helps teams work smarter not harder ,solving problems, automating tasks, and turning technology into practical impact.
Continuous learning that keeps my automation stack current
Cohort-based programs and labs that sharpen leadership, experimentation, and LLM delivery.
Forward Program
Jul 2025
Leadership labs, issue prioritisation, and decision sprints for fast-moving teams.
Vibe Coding 101 with Replit
2024
Creative coding experiments that combine prompt design with realtime feedback loops.
LangChain for LLM Application Development
2024
Built retrieval-augmented workflows, guardrails, and evaluation harnesses for production LLM apps.
A quick snapshot
I focus on pairing automation pilots with clear operators, measurable telemetry, and documentation people will actually use. Whether it's ECM scripting, RAG copilots, or remote talent ops, I translate messy needs into reliable workflows.
Craft
Automation audits, LangChain/LangGraph builds, ARIS BPM scripting, and n8n orchestration.
Impact zones
Customer support, ECM, remote talent operations, and analytics-driven decision support.
Currently
Software Engineer - Intercom Enterprises
Building software that helps teams work smarter through automation, solving problems, and turning technology into practical impact across multiple departments.
Milestones
Nov 2025
Software Engineer
Intercom Enterprises
Building software solutions that help teams work smarter through automation and practical technology impact.
Jul - Oct 2025
AI & Automation Intern
Intercom Enterprises
Delivered automation solutions for multiple departments, ARIS BPM scripts, and RAG pipelines with LangChain, LangGraph, and Gemini API.
Jul - Sep 2024
Data Scientist Intern
Phoenix Consulting
Applied Power BI and machine learning to real estate data, building interactive dashboards and a predictive pricing model.
Jul - Sep 2023
Data Scientist Intern
Phoenix Consulting
Strengthened foundation in Python programming, web scraping for data acquisition, and data cleaning methodologies.
2021 - 2025
Bachelor's in Computer Science
Ain Shams University
Graduated with focus on AI, machine learning, and software engineering.